Privacy Policy
How Xingyao Hardware collects, uses and protects the information you submit through quote requests, email and this website.
This policy explains what this website collects, why it is collected, and what you can do about it. It covers the website only — quotations, orders and contracts are governed by the documents issued with them.
Who is responsible for your data
The controller of data collected through this website is Guangdong Shunde Xingyao Hardware Co., Ltd., No. 40-1 Jianshe Middle Road, Leliu Street, Shunde District, Foshan, Guangdong, China. For any question about this policy or about your data, write to [email protected].
What we collect
We collect what you send us, plus the minimum our server needs in order to run.
- Enquiry details — the name, company, country, email address, telephone number and message you enter in the quote request form.
- Server logs — IP address, browser user-agent, requested URL and time of the request, recorded automatically for security and fault-finding.
We do not run analytics, advertising or social-media tracking, and we do not build visitor profiles or track you across other websites.
Why we use it
- To answer your enquiry and prepare a quotation.
- To keep a record of the commercial relationship if you become a customer.
- To protect this website against abuse and keep it available.
We do not sell or rent your data, and we do not use it for marketing you did not ask for.
Cookies
This website sets one cookie: a security token that protects the quote request form against cross-site request forgery. It holds no personal information and disappears when you close your browser.
There are no advertising, analytics or third-party tracking cookies on this website.
Services provided by other companies
Pages load their typefaces from Bunny Fonts, a font service designed to deliver fonts without logging personal data or setting cookies.
The site contains links to WhatsApp. Following such a link takes you off this website, and from that point WhatsApp's own privacy policy applies.
How long we keep it
Enquiry messages are kept while the enquiry, or the commercial relationship arising from it, is active — and afterwards only for as long as accounting, tax or other legal obligations require. Server logs are kept for a short period and then deleted.
Your rights
You may ask us to show you the personal data we hold about you, to correct it, to delete it, or to stop using it, and you may object to how it is used. Write to [email protected] and we will respond.
Security
Access to enquiry data is restricted to the staff who need it in order to answer you. We do not publish enquiry data or share it with other customers.
Changes to this policy
If this policy changes, the revised version will be published on this page.
Questions
If anything here is unclear, contact us through the details on our contact page.
Spec it against your drawing
Send the drawing and the target price — engineering replies within 48 hours.